HIVE Privacy Policy
Last updated: 09.12.25
HIVE (“we”, “our”, “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information across our website, social media channels, and events.
1. Information We Collect
a. Information You Provide Directly
We may collect:
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Name
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Email address
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Phone number
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Social media handles
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Ticket purchase details
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Vendor/artist application information
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Payment details (processed securely by third-party providers)
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Any information you submit via contact forms or messages
b. Information Automatically Collected
When you visit our website or interact with our social media, we may collect:
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IP address
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Browser type
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Device information
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Pages visited
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Cookies and analytics data
c. Event-Related Information
At HIVE events we may collect:
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Ticket scans/check-ins
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Photos or video footage taken during the event (see Section 7)
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Emergency contact details for vendors/artists (if required)
2. How We Use Your Information
We use your information to:
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Process ticket purchases or applications
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Communicate event updates, confirmations, and announcements
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Manage vendor and artist participation
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Improve our website and services
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Respond to queries and support requests
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Promote our events and brand (see Media Usage below)
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Meet legal or safety obligations
We do not sell your personal data.
3. Legal Bases for Processing (GDPR)
We process information under one or more of the following:
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Consent — when you opt-in to newsletters or submit information
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Contract — when you purchase a ticket or apply as a vendor/artist
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Legitimate Interests — such as improving services or promoting events
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Legal Obligation — safety, insurance, or compliance requirements
4. Sharing Your Information
We may share your information with:
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Ticketing platforms (e.g., Eventbrite or similar services)
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Payment processors
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Email service providers
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Venue operators for safety/operational purposes
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Insurance providers
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Social media platforms (in line with their own policies)
We only share what is necessary and never sell your data.
5. Data Security
We implement reasonable security measures to protect your information from unauthorized access, loss, or misuse.
While no system is 100% secure, we take appropriate precautions to safeguard your data.
6. Cookies & Tracking Technologies
Our website may use:
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Cookies
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Analytics tools (e.g., Google Analytics, Meta Pixel)
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Embedded content from third-party platforms
These help us understand how users interact with our website and improve user experience.
You may disable cookies in your browser settings.
7. Photography & Media at Events
By attending a HIVE event, you acknowledge that:
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Photography and videography may take place
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You may appear in promotional material, social media posts, or event recaps
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We will not single out individuals without consent
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Vendors, artists, and staff may also be recorded for promotional use
If you do not wish to appear in media, please notify our team upon arrival.
8. Your Rights (GDPR)
You have the right to:
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Access your personal data
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Correct inaccurate information
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Request data deletion
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Restrict or object to processing
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Withdraw consent at any time
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Request a copy of your data (data portability)
To exercise any of these rights, contact us
9. Data Retention
We retain your information only as long as necessary for:
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Event administration
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Legal and accounting purposes
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Communication you have consented to
After this period, data is securely deleted or anonymized.
10. Third-Party Links
Our website and social channels may link to external sites.
We are not responsible for the privacy practices of these third parties.
11. Changes to This Policy
We may update this Privacy Policy from time to time.
Any updates will be posted on our website with a revised “Last updated” date.
12. Contact Us
For questions about this Privacy Policy or your data rights, contact us